How to Claim Warranty in JBL Earphones/Headphones Purchased Online or Offline

Warranty Claim in JBL Products  !!!

Want to know, how to claim warranty in your purchased JBL products, i.e. earphones, headphones, or any other product.

Let's Start to know how to claim it, and get a new replaced product.

But, before Starting, Please read all the warranty related information before proceeding to applying for warranty.   READ THIS FIRST : Warranty Details & Conditions

After you read all the warranty conditions, Your product should be in the warranty period. whether it can be 1 year / 2 year depending on the product warranty period given by the company from the date of purchase.

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NOTE: Products older than 6 months from original purchase date will be replaced with a refurbished product in like-new condition.


POLICY

The Warranty Card provided with your Harman Audio product contains the full terms and conditions of your warranty.

Unless a different warranty period is stated in the Warranty Card provided with your Harman Audio product, Harman Audio warrants for a period of 1 year (5 years for any non-powered speakers) from the date of retail purchase by the original end-use purchaser, that this product, when delivered to you in new condition, in original packaging, from a Harman Audio authorized reseller and used in normal conditions, is free from any defects in manufacturing, materials and workmanship. Refer to the Warranty Card provided with your Harman Audio product for specific details including what is not covered along with other terms and conditions.

METHOD WHICH I USED (India)

If Service Center is Nearby Your Location. 🚩

➤ First, You need to locate the nearest service center around your location. Check Service Center Lists in India.

➤ Second, If located the service center nearby, then you need to physically go to the nearest service center along with the invoice, defective product, warranty card (optional).

➤ Third, Now inside the service center, ask for you product replacement and describe you issues with your product which you are facing. They will repair/replace your product accordingly.

If Service Center is not nearby your location. 🚩

➤ First, You need to locate the nearest service center around your location. Check Service Center Lists in India. If not available any service center nearby, then ask the customer care for the nearest service center through which you can replace your product.

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➤ Second, After contacting customer care they will send you the service request number in your phone number/email id.

➤ Third, You need to pack the defective product in its box or in some box or in and envelope. (You may use a small box which can be easy handle and also the product can be easily kept inside it)

Envelope Preview

➤ Fourth, Inside the envelope or box there you must add contents like invoice copy, defective product, warranty card (optional), A paper in which your personal details like name, your address, email id, phone no, service request number, through which they can easily contact you.

➤ Fifth, Now post the product by any courier service to the given service center. (NOTE : You have to give the charges for courier)

➤ Sixth, You now wait for the product to recieve at the service center which the customer care provided.

➤ Seventh, You will get the notification as message or email at every step that your product has been reached at service center, replaced your product by company, dispatched the replacement product to your respective address.

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➤ Eighth, You finally get a call by delivery person, that your replacement product has arrived and now you will get the replacement product.

New Product Preview

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FIRST Registering a Complaint (Global Website)

➤ First, Go to this Website " JBL Warranty Page " and register the complaint form

➤ Second, Now you  will receive an email requesting you to reply with:

• A legible copy of your original purchase receipt or invoice showing the name of the seller, product and date purchased.

• Your shipping address (no POs or APOs please).

• The product’s serial number, if available. The format will look something like this: AB0123-CD456789

Warranty Page Preview

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➤ Third, After the company receiving your reply, a Customer Service agent will contact you within 24-48 hours.

➤ Fourth, You now follow the steps guided by the customer service agent.

➤ Fifth, After pickup of the product, You now wait for the product to recieve at the service center which the customer care provided.

➤ Sixth, You will get the notification as message or email at every step that your product has been reached at service center, replaced your product by company, dispatched the replacement product to your respective address.

➤ Seventh, You will get the notification as message or email at every step that your product has been reached at service center, replaced your product by company, dispatched the replacement product to your respective address.

➤ Eighth, You finally get a call by delivery person, that your replacement product has arrived and now you will get the replacement product.

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IF you are unable to understand or having a problem regarding warranty claim. Just watch the videos provided below you will get clarified more clearly.

How to Claim warranty on JBL Products Full Guide 👇👇👇👇👇👇